Journey map

This research is undertaken by talking to stroke survivors and using service design methods – journey map to visualize it.

The journey map is multi-channel and time-based. I also added pictures. It gives a vivid and structured visualization of the stroke survivor’s experience.

figure2副本 figure3副本

journey-a journey-b journey-c

 

 

 

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s